We want every garment you buy from our boutique to match your expectations. If you are unsatisfied with your clothing purchase, our return rules are laid out clearly below.
Return applications must be submitted within 30 calendar days from the delivery date shown on your tracking record. Any apparel sent back must remain unworn, unwashed, free of stains, odors, pet hair or snags, and all original hang tags and packaging must stay intact.
Final sale goods, heavily discounted clearance apparel, custom-tailored pieces and intimate wear are non-refundable and non-returnable, and these restrictions will be clearly marked on each product page.
All returns require prior authorization. Send your return request to [email protected]. Our team will review your submission and share approved return instructions. Any packages returned without advance approval will not be inspected or refunded, and we will ship them back to you at your cost.
Unless the clothing arrived defective, damaged in transit, or we shipped an incorrect item, the customer is responsible for all return shipping fees. Once our warehouse receives and inspects your returned items, we will initiate your refund to your original payment method. Refunds may take 5–10 business days to appear on your bank or card statement, depending on your financial institution’s processing schedule.
We do not process direct exchanges. If you would like a different size or alternate style, complete the return process for a refund and place a new order on our site.