melanielyneclothing.com only ships orders to valid physical addresses within Canada. We do not provide cross-border or international shipping services.
Once your payment is confirmed, our warehouse team will conduct quality checks, sort your clothing items and prepare your parcel. Standard processing time takes 1–3 business days. Weekends and public holidays do not count toward processing timelines.
After your package leaves our facility, you will receive an automated shipping confirmation email with a live tracking number. Standard courier delivery generally takes 3–7 business days after dispatch. Shipments going to Northern territories including Yukon, Northwest Territories and Nunavut will require extended transit time due to limited courier routes. You are fully responsible for confirming your shipping address before submitting payment. We cannot take responsibility for parcels delivered to wrong or incomplete addresses provided at checkout. If a shipment is sent back to our warehouse as undeliverable, you will need to cover the re-shipping fee for a second delivery attempt. We can deliver to most Canada Post PO boxes, though bulky outerwear pieces may require a street address for successful drop-off.