How can I pick the right size for clothing?

Every product listing includes a unique size chart with bust, waist, hip and length measurements for that specific garment. Fabric stretch differs between woven materials, jersey knits and sweater fabrics, so we recommend measuring yourself and comparing the numbers to the chart instead of relying only on your usual clothing size. You can write to [email protected] for personalized sizing advice.

Can I adjust or cancel my order after checkout?

Order changes and cancellations can only be accepted before your order enters packing and processing. Once our warehouse begins preparing your parcel, we cannot stop or modify the shipment. Email us right away if you need to adjust your order details.

What do I do if my clothing arrives torn, stained or defective?

Contact [email protected] within 48 hours of delivery. Attach clear photos of the damaged garment, packaging and shipping label. Our team will verify your claim and arrange a replacement or full refund at no extra cost to you.

My tracking says delivered, but I never received my package. What should I do?

First check with neighbours, building front desk or local Canada Post depot, as couriers often leave parcels at alternate safe locations. If you still cannot locate your order, send us an email, and we will open a formal trace investigation with our shipping partner.