Our customer care team is here to support you with all apparel-related concerns, including fit guidance, fabric inquiries, order status checks, delivery issues, product feedback and policy clarification.

  • Official Support Email: [email protected] Our support hours run Monday through Friday, excluding all Canadian statutory holidays. We aim to reply to all customer emails within 24 to 48 business hours. To speed up case handling, please include your order number, item name and supporting photos when applicable. Messages reporting damaged merchandise or missing packages will be prioritized by our team.